Cancellation policy
JJMAC LLC (JakeyMac.com) eCourse Subscription Cancellation Policy
Effective Date: 01/01/ 2025
Company Name: JJMAC LLC dba JakeyMac.com
Website: www.JakeyMac.com
Customer Support: bulktradedesk@gmail.com | (727) 2694555
1. Overview
At JakeyMac.com, we strive to provide highquality, engaging, and transformational eLearning experiences for tweens, teens, and their parents. If for any reason you need to cancel your subscription, we have outlined our clear and fair cancellation policy below.
2. Subscription Plans & Billing
Recurring Subscription: When you enroll in a JakeyMac.com eCourse on Shopify, you are signing up for a monthly or annual subscription that renews automatically.
OneTime Payment Courses: If you purchase a onetime payment eCourse, no further billing occurs after your initial purchase, and no cancellation is necessary.
3. Cancellation Policy for Subscription Based eCourses
3.1 How to Cancel Your Subscription
You may cancel your subscription at any time by:
✅ Logging into your JakeyMac.com account and navigating to the Subscription Settings.
✅ Selecting “Cancel Subscription” before your next billing cycle.
✅ Sending a cancellation request to bulktradedesk@gmail.com at least 48 hours before your next billing date.
3.2 Cancellation Terms Based on Billing Cycle
✅ Monthly Subscription:
You may cancel at any time before your next billing date.
No refunds are issued for partial months after the billing date has passed.
✅ Annual Subscription:
You may cancel at any time before your renewal date.
No refunds are issued after an annual renewal has been processed.
If you cancel midyear, you will continue to have access until the end of your paid period.
3.3 Refund Eligibility
🔹 Full Refund: A full refund is available only if the cancellation request is made within 7 days of initial purchase.
🔹 Partial Refund: If a user has completed less than 25% of the course within the first 14 days, they may be eligible for a partial refund (minus a processing fee of $10).
🔹 No Refunds After 14 Days: Due to the digital nature of our courses, no refunds are issued after 14 days of access.
4. Pause or Modify Subscription
If you don’t want to cancel but need to pause your subscription, you can:
✅ Pause for up to 2 months without losing access to previous content.
✅ Resume your subscription at any time by logging into your account.
5. Failed Payments & Automatic Cancellation
If a payment fails due to an expired card or insufficient funds:
You will receive three email reminders to update your payment method.
If payment is not received within 7 days of the due date, your access will be automatically paused until payment is updated.
After 30 days of nonpayment, your subscription will be canceled automatically.
6. How to Contact Us
If you have questions about canceling your subscription, please contact us:
📧 Email: bulktradedesk@gmail.com
📞 Phone: (727) 2694555
🌎 Website: www.JakeyMac.com
By subscribing to a JakeyMac.com eCourse, you agree to the terms outlined in this Cancellation Policy.
JJMAC LLC reserves the right to update this policy at any time.